Strategy & Departments
Throughout 18 years of Services, MCK CAT has proven that success comes with a good maintained strategy.
Wide Customer Base
Aiming to become the biggest spare parts supplier in Nigeria , MCK CAT has equipped its sales department with efficient personnel and Engineers to continuously support its customers.
Excellent Geographical Location Of Distribution
MCK was established first in Port Harcourt, Seeking to reduce logistic cost for our customers that we service across all the country, we established in 2014 our second branch in Abuja. And to continue serving our customers even better we established our Lagos branch in 2021.All three branches have huge ware houses, fully stocked and a staff force that ensures the fastest and best service.
Strong Dedication And Commitment To Work
We take pride in rendering excellent customer service to our customers. Our pleasure is in the satisfaction of our customers, and that’s why our team provides any kind of assistance with the latest diagnostic software. After offering the required diagnosis our team provides the required solution. Our qualified engineers are always available to help our customers troubleshoot their breakdowns.
Wide Range Of Innovative And Quality Products
The persistent hard work of our purchasing team has led us to obtain the strongest dealerships of the top spare parts brands. We at MCK CAT ensure that all our products passes our quality control check before it gets to the customer. That’s what helped us throughout maintain the best relationship with our clients.
Strong Coordination Between Our Departments
MCK CAT have a team of well-trained Customer Support agents that work in coordination with our quotation and purchasing department to guarantee a fast response to the customer’s demand. With the help of our accounting department we always offer the best payment options to our clients.
Our management strategy is based on always satisfying our customers which helped MCK gain the trust of the market.